Based on multimillion dollar investigations of more than 4,500 companies, Paradigm Shift explains the role of the new information technology (IT) in reinventing the organization for productivity and competitiveness. Tapscott writes and speaks eloquently, with humor and substance, offering non-technical audiences a clear view of the implications of IT and how it is an integral part of the changing nature of organizations.
Bringing together elements of reengineering, empowerment, knowledge work and the structure of the new business environment, Tapscott nearly draws the shape of this dramatic paradigm shift. He details the promise of IT, demystifying the bewildering changes and building a constructive framework for understanding and using the tools of today for the results of tomorrow.